Our Project Management department ensures mutual participation and communication between our clients and TriTech--resulting in a seamless installation. TriTech Project Managers are certified by the Project Management Institute as Project Management Professionals, and use the methodology endorsed by the Institute to deliver consistent results through a proven TriTech Project Management life cycle implementation process. This process allows our Project Managers to deliver systems on time and within budget

TriTech appoints a project manager with the authority to make strategic decisions relevant to the project.  The TriTech project manager coordinates with the client’s project manager to create the project plan and schedule, review the project and its progress, and assess the current task list and upcoming milestones.  The TriTech project manager manages the implementation plan and TriTech subcontractors and team members who are associated with the project.  The Project Manager manages resources, and expectations and mitigates risks by using a series of checkpoints and reviews to ensure that all parties are engaged throughout the project.

Business Analysts

Business Analysts add a business perspective to each implementation. Their extensive real world public safety industry experience helps them understand the features of our products from the client's perspective. They are adept at listening and asking the right questions to fully ascertain operational, as well as associated business needs. In many cases, they recommend changes in our clients' procedures to help them more efficiently run their operation. Business Analysts drive the configuration and business rules requirements for each implementation, and consult with our clients continually throughout the project to ensure the system is properly configured to meet the operational needs of each agency. They manage the System Orientation, Configuration, and Acceptance Testing phases of each project, and work in tandem with clients to provide ongoing support through pre go-live and post-live phases of implementation.

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